bluesBrackets - AI Chatbot Development Services

AI Chatbot

Development

for banking
for support
for ecommerce
for healthcare

Custom AI chatbot solutions powered by the latest language models and voice technologies

We build intelligent conversational agents that understand natural language, learn from interactions, and deliver personalized experiences. Our custom chatbots help businesses automate customer service, increase engagement, and reduce operational costs.

Technologies we use for AI chatbot development

GPT-4o
Claude 3
LangChain
ElevenLabs
OpenAI
Azure
AWS
Google Cloud
React
Node.js
Python
Django
Flask
MongoDB
PostgreSQL
Docker
Kubernetes
REST API
WebSockets
TensorFlow
PyTorch
Hugging Face
Vector DBs
Semantic Search

From concept to deployment – end-to-end AI chatbot development services

We handle the entire development process from initial concept and design to deployment and ongoing maintenance. Our experienced team creates custom AI chatbots that seamlessly integrate with your existing systems and provide measurable business value.

Voice-enabled chatbots that create natural and engaging user experiences

Enhance your AI chatbot with voice capabilities using technologies like ElevenLabs and Azure Speech. Our voice-enabled chatbots provide a more natural interaction for users who prefer speaking over typing, available in multiple languages.

Natural Language Understanding

Our chatbots understand natural language queries, context, and intent. Using advanced LLMs like GPT-4o and Claude 3, they comprehend complex requests, maintain conversation history, and deliver accurate responses even to ambiguous questions.

Multi-channel Integration

Deploy your AI chatbot across multiple platforms including your website, mobile app, WhatsApp, Facebook Messenger, Slack, and other messaging platforms. Provide consistent service regardless of how your customers choose to connect with you.

Custom Knowledge Base Integration

Connect your chatbot to your documentation, FAQs, product information, and internal databases. Our integration systems enable chatbots to retrieve accurate information from your knowledge base, ensuring responses are always up-to-date and relevant.

Analytics and Continuous Improvement

Gain insights from every conversation with advanced analytics. We implement tracking to monitor chatbot performance, identify common queries, detect friction points, and continuously improve the AI model based on real interactions.

Seamless Human Handoff

For complex issues requiring human expertise, our chatbots smoothly transfer conversations to your support team with complete context. The system intelligently determines when a human should take over, ensuring customer satisfaction.

Enterprise-grade Security and Compliance

We build chatbots with security as a priority, implementing encryption, authentication, and data protection measures. Our solutions can be developed to comply with GDPR, HIPAA, and other regulatory requirements relevant to your industry.

AI Chatbot Solutions for Various Industries

24/7 Customer Support

Deploy AI chatbots that handle customer inquiries round-the-clock, answering questions, troubleshooting common issues, and providing instant assistance. Reduce response times and ensure consistent service quality at all hours.

Order and Booking Management

Implement chatbots that help customers track orders, make reservations, reschedule appointments, and manage their accounts. Automate routine transactions while maintaining a personalized experience.

Personalized Product Recommendations

Leverage AI to analyze customer preferences and purchase history, enabling chatbots to suggest relevant products or services. Increase sales through personalized recommendations that match individual customer needs.

Complaint Resolution and Feedback

Create chatbots that efficiently handle customer complaints, collect feedback, and route issues to the appropriate department when necessary. Improve customer satisfaction through prompt issue resolution.

Banking and Financial Services

Develop secure chatbots for account inquiries, transaction history, fraud alerts, and financial advice. Our solutions for the banking sector prioritize security, compliance, and seamless integration with existing banking systems.

E-commerce and Retail

Implement chatbots that assist with product discovery, provide recommendations, handle order processing, and offer post-purchase support. Enhance the shopping experience through conversational AI.

Healthcare and Telemedicine

Create HIPAA-compliant chatbots for appointment scheduling, symptom assessment, medication reminders, and medical information. Our healthcare chatbots support patients while reducing administrative burden.

Education and E-learning

Design intelligent tutoring systems and educational chatbots that answer student questions, provide learning resources, and offer personalized guidance. Support learning outcomes through AI-powered assistance.

Case Study

We increase efficiency and solve key business problems by creating advanced technological solutions tailored to your needs.

Student listening to a lecture using a device supporting hard of hearing children with BLE Audio

Embedded

BLE Audio for better learning access

We supported Audinor, a company developing innovative hearing aid technologies, in building a BLE Audio device for hard of hearing children. The solution helps improve classroom communication and equal access to education in schools and kindergartens through cutting-edge wireless audio transmission.

Jun 22, 2024 — 7 min read

View of the airport terminal with passenger check-in counters

Automation

App for managing tourist transport

We helped Mr. Shuttle, a professional tour operator, build an application for managing tourist and business transport services. The solution supports airport transfers, intercity routes, and day trips — improving logistics and client experience in the travel industry.

Nov 20, 2023 — 6 min read

Build your AI chatbot with technology expertise from Poland

Our team of AI developers in Poland combines technical expertise with cost-effective development services. We work in overlapping time zones with clients across Europe and North America, ensuring smooth communication and project collaboration.

What types of chatbots can you develop?
We develop a wide range of AI chatbots, from simple rule-based assistants to advanced conversational agents powered by large language models. This includes text-based chatbots, voice-enabled assistants, multi-modal systems, and domain-specific virtual agents customized for particular industries or use cases.
How long does it take to develop a custom AI chatbot?
Development timelines vary based on complexity and requirements. A basic chatbot with predefined responses can be developed in 3-4 weeks. More advanced AI chatbots with custom integrations, voice capabilities, and domain-specific training typically take 2-3 months to develop. We follow an agile approach with regular deliverables throughout the process.
Can your chatbots integrate with our existing systems?
Yes, our AI chatbots are designed to integrate with your existing systems including CRM platforms, customer support software, e-commerce systems, and custom backends. We develop using standard APIs and can create custom connectors when needed for seamless integration with your infrastructure.
Do you offer chatbot maintenance and support after deployment?
We provide ongoing maintenance and support services for all our chatbot solutions. This includes monitoring performance, implementing updates, refining the AI model based on new data, and resolving any issues. We offer flexible support packages tailored to your specific needs.
How do you handle data privacy and security in AI chatbots?
We implement robust security measures including data encryption, secure authentication, role-based access controls, and regular security audits. For clients with specific compliance requirements (GDPR, HIPAA, etc.), we design solutions that adhere to relevant regulations and provide documentation of compliance.
Can the chatbot communicate in multiple languages?
Yes, we develop multilingual chatbots capable of communicating in various languages. Using advanced language models and translation capabilities, our chatbots can detect user language and respond appropriately. We can optimize for specific languages based on your target markets.
What metrics do you use to measure chatbot performance?
We track key performance indicators such as resolution rate, average conversation length, user satisfaction scores, handoff rate to human agents, and common user queries. These metrics help assess effectiveness and identify areas for improvement. We can customize analytics based on your business objectives.
How much does it cost to develop an AI chatbot?
Pricing depends on factors like complexity, features required, integrations needed, and ongoing support requirements. Basic chatbots start at around €8,000-€15,000, while advanced AI solutions with custom integrations and voice capabilities range from €20,000-€50,000. We provide detailed quotes after understanding your specific requirements.

Transform customer experience with intelligent chatbots

From simple FAQ assistants to advanced conversational agents, we develop custom AI chatbots that handle complex dialogues and integrate with your existing systems.

At Blues Brackets we solve real business challenges with the latest and proven technology.

Let's talk

<mail>hello@bluesbrackets.com

<phone>+48 535 462 678

Let's meet

Kraków, PolandWrocław, PolandWarszawa, Poland

Contact

Blues Brackets sp. z o. o.NIP 8842824071REGON 527681035